Frequently Asked Questions
After each paycheck, Rize moves money from your checking account to your Rize account and applies it to your savings goals. 💸 Update your savings amount and goals at any time, and easily withdraw your money when you need it.
Yes! You earn interest on all the funds in your Rize account. The current rate is 0.90% APY, which is 15 times the national average for savings accounts. 🎉 Rates are subject to change without prior notice.
You know what you want better than anyone else, so we leave this entirely up to you. The important thing is that you're saving for goals that you care about (and you can use emojis 😍🤑).
There is no set monthly fee to use Rize, and there are absolutely no hidden fees of any kind. We just ask that you contribute a small amount of the money you save each month so we can keep making Rize better for you. The choice of how much is entirely up to you.
Rize is accessible on any mobile or tablet browser. Currently, there is no Rize app for iOS or Android, but we expect to release a Rize mobile app in the future. Pro tip: pin Rize to your iPhone home screen for quick access 📲
Unfortunately, right now Rize only works if you have a U.S.-based checking account. 😔 However, we hope to make some features of Rize available internationally soon.
Every time you save, Rize will send you an update on your progress via email or text. You can also log in to your Rize account to check on your progress at any time.
Rize will always notify you a few days before moving money so that you know when it's going to happen, and you can pause the transfer or change the amount at any time. Plus, Rize automatically double checks the balance in your checking account before moving money to make sure you have sufficient funds to save.
Absolutely. You can add new goals, delete old goals, transfer savings between goals, and even change the amount of monthly savings allocated to each goal, any time you want and as often as you want. Simply go to the Plan section in your Rize account to make changes.
Yes. 🔐 Rize uses state-of-the-art security measures. Your personal information is anonymized, encrypted and securely stored.
No. Rize is a for-profit company. We just believe that we can build a better company by making our customers successful in their own lives, and that our customers are the best judges of the value that Rize provides for them (see our "pay what you want" philosophy).
At this time, Rize currently works with over 2,500 banks and credit unions around the United States.
No. When you join Rize you will get your own Rize account which will hold your Rize savings until withdrawn.
You can withdraw your savings at any time and as many times as you want per month, for free. Simply go to the Transfers section within your Rize account and request to transfer money back to your checking account. You can choose to transfer money from a specific savings goal, and you can also transfer money between goals. Transfers between goals happen instantaneously, and money transferred back to your checking account will be available within 3 to 5 business days, depending on your bank.
We are always here to answer them. Please e-mail us at firstname.lastname@example.org and your Rize concierge will gladly assist. 🛎